- Joined
- Sep 18, 2008
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This happened to me before. The sales team sold a service that we don't even provide, and then we had to scramble to create it, and of course it's shitty with a bunch of bugs to be worked out and it takes so many resources to make it work that I think the company is actually losing money on the deal.The big problem I have noticed in sales is not sales itself but the lack of support to get the product or service that people are selling. I have been on the back end where I am working on what the client was actually sold and they were sold stuff we could not adequately support or provide at all.
The worst thing is having to support a client that is expecting something that was sold to them and you do not have the resources to get the job done correctly or on time. You're basically forced to do it because people above you are getting the big pay out. So the client and internal resources are coming at you when internally we all knew what was sold was crap to begin with anyway.
And the worst part is that the sales guys got their commission and then left the company, so I think they knew they were screwing us.