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Dimes suspending service to US market

Discussion in 'MMA Betting Discussion' started by Ryan Kelly, Sep 7, 2020.

  1. Oblivian Aging Platinum Member

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    I can almost guarantee you they are making a large amount of money on abandoned funds. You'll have people that just don't want to mess with it, especially if they have smaller amounts in the account. They also really didn't allow a ton of time, especially for recreational gamblers who may only play every couple months. You'll also have people who don't have their current email that didn't get the notification. I also think there will be people that go YOLO with their balance and bet it all + lose. It's shady business.
     
  2. DeceptaKhan White Belt

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    fucking nightmare, requested on 9/13 8 days later it gets rejected because i need a new btc adress, re sumbit now i have to wait on the phone for an hour to RE VERIFY my infor which i already did, im starting to think i aint going to see my money, can you imagine if it was this difficult to put money into the book
     
  3. TrueAscension Brown Belt

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    You will get it but they will never allow you to send BTC withdrawals to the same address so they took their sweet ass time to get to it but if you provide a new address, it will get paid.
     
  4. cberasi Green Belt

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    I’m curious how the claims administrator process is, and timing of when/if you can receive your balance from them after it is passed off 9/30 according to the notice.

    I had a lot of $ on Full Tilt when online poker got frozen in the US. Eventually got it ~4 years later from a claims administrator, but the long lag was due to fraudulent accounting by full tilt and then not having enough to cover us players balances. Although this is infinitely smaller in scale I would imagine.
     
  5. pyromania Orange Belt

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    Is a phone verification required? As a mostly recreational gambler, I've never gotten paid out via Bitcoin. Had to get a wallet and send in my request...nothing for days. Followed up via live chat today and they said I needed to turn on a DBA feature in my account security settings first. Followed the steps, resubmitted the payout request and the CSR says:

    "I see it pending
    I notifies about your case, in case they can help you on the queue
    No promises though
    You can call from the phone number on your file to complete a Phone Verification.
    Customer Service number
    1-800-430-5896
    1-800-305-3517
    1-800-2437890"
     
    Black Paladin likes this.
  6. Ryan Kelly Blue Belt

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    Requested my cash out via BTC ten fucking days ago. Did the phone verification immediately thereafter. Still shows only as “requested.” Who could have predicted a flood of payouts when they abruptly decided to fuck over everyone in the US? Zero chance they get them all processed by 9/30.

    This is probably a long shot, but if anyone recently got their money and is reading this, will you please share your TraceID? Really curious where I am in the line.
     
  7. PolarBearPaulVarelans Brown Belt

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    FINALLY got an e-mail verification about 20 minutes ago in my e-mail. (I requested and phone verified on the early morning of the 14th and had been pestering them every day or two since Sunday)

    For those who have gotten paid, how long after the e-mail verification did you finally get your money?
     
  8. ill800 Founder of Eugenics Society of Gambling Banned

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    Not btc, but got the money within 24 hours of account payout email
     
  9. PolarBearPaulVarelans Brown Belt

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    For reference, this was the e-mail asking for account information and BTC wallet address.

    Not the one that verifies that you requested the withdrawal.
     
  10. pajcath White Belt

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    I got mine within 48 hours of responding to the email asking for wallet address and account number and PIN.
     
  11. PolarBearPaulVarelans Brown Belt

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    Well, it took over 11 days, but my withdrawal finally went through. Best of luck to everyone else still waiting.
     
    Miguel de Sade and ill800 like this.
  12. Ryan Kelly Blue Belt

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    They rejected my payout request and now it’s past the deadline. Guess my $ is going to the 3rd party administrator. Such fucking bullshit.
     
  13. PolarBearPaulVarelans Brown Belt

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    Did they give you a reason why?!
     
  14. Ryan Kelly Blue Belt

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    We're sorry, but your BTC payout request has been rejected. Your payout request was not processed since you are required to complete a security protocol to authenticate your account. We thank you for your continued business and are always available if you should have any questions.

    I want to fucking kill someone.
     
  15. PolarBearPaulVarelans Brown Belt

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    Probably the DBA Authentication. Glad I caught that before I requested my withdrawal. Definitely an additional hoop to jump through.
     
  16. TrueAscension Brown Belt

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    Ask them to move the balance to Betanysports.eu which is literally the same book. When you click on the sportsbetting prime, it actually says 5DIMES on it.
     
  17. Kowboy Karl Black Belt

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    same
     
    PolarBearPaulVarelans likes this.
  18. Ryan Kelly Blue Belt

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    I have. They won’t.
     
  19. TrueAscension Brown Belt

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    Shit man I'm sorry
     
  20. Ryan Kelly Blue Belt

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    Dude. I requested for my roll to transferred to betanysports back before I did the BTC payout request 11 days ago. They said no. Jumped on chat just now bc of your comment and asked again. Support told me no, BUT offered to allow me to request another cash out even though I’m past the deadline. I guess I failed to do the DBA thing the first time. So now I have another payout pending. If this works I’ll be thrilled bc I was basically resigned to never getting this money back.
     
    Crimp_Keeper and Miguel de Sade like this.

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